Taking Property Registration Online: The iSARITA Model

Abstracts

The registration of property transaction documents has a direct impact on ease of doing business by way of the average time and resources spent on the process. India’s property registration system has been beset with several issues, including delays in the process, lack of transparency, absence of real-time data leading to problems like incorrect valuation, and the general cumbersomeness arising from the manual maintenance of documents. In 2012, Maharashtra became one of the first states to launch a web-based platform for registration, called ‘iSarita’, which is currently used by all Sub-Registrar Offices (SROs) in the state. The success of iSarita in Maharashtra owes to certain vital changes brought about in the legislative framework, technical advancements and the institutional harmonisation carried out by the DOLR. This policy brief uses iSarita as a model to understand the processes that led to the success of the e-registration system, and to explore possible methods of replicating that success in other states.