Gail has about 6 years of experience with Accenture Services Pvt. Ltd. As a Service Management Representative, she supported Performance Management, Incident and Problem Management and Change Management for different teams. She also worked as a Subject Matter Expert at a Pensions Help Desk, where she managed quality analysis and training.
At IIHS, Gail is responsible for creating various forms of communication. She supports community engagement and social media outreach.